PLEASE READ THIS PRIVACY STATEMENT CAREFULLYThis Privacy Statement tells you how your local Medtronic entity (please see the list below) uses information about you that is collected through this Medtronic website. Medtronic values your business and has designed this statement to inform you of our information practices and policies regarding this Medtronic Discovery™ Link Clinician Website. Please note that this Privacy Statement applies solely to the information which we gather through this website ("Site") and does not apply to any other website operated by Medtronic or its affiliates, or any third party websites that we may link to. We encourage you to review the privacy statements posted on other Medtronic sites when you visit them. This Privacy Statement is only concerned with the collection and use by Medtronic of personal information on this Site when Medtronic is acting as a data controller (that is when Medtronic is determining why and how your personal information will be used). This Privacy Statement is not intended to inform patients of how patient personal information may be processed on the Site via the Discovery™ Link tool. If you are a patient, please refer to your treating physician for more information on that. We intend to deal with your information in a manner that is fair and in line with your expectations and encourage you to read and consider the information provided in this Privacy Statement to confirm that is the case. Please also read our Terms and conditions of Medtronic CareLink Network Services Agreement (the "Agreement") to understand the general rules about your use of this Site.


The information we receive, and how we use it, depends on what you do when visiting our Site. We collect and use non-personal information (information that does not identify you personally) differently to your personal information.


Personal information is information we collect through this Site that we can use to directly identify you, and includes specifically the following categories of information:

In addition, from time to time, Medtronic may request that you provide us with specific information on your practice generally, your experiences with patients that use a Medtronic CareLink Monitor, and your activities on this Site. This information is also personal information.

We collect personal information about our users in two ways:


We may keep and use personal information we collect from you through this Site to provide you with the requested access to this Site. In addition, we may keep and use your personal information to provide the services offered via the Site, including by responding to your requests expressed via the Site

Medtronic may also use your personal information to the extent necessary to achieve the following legitimate interests, so long as compatible with your rights and expectations of privacy:

Medtronic also has legal grounds to use your personal information as necessary:

Where required by law, we will ask you to "opt-in" or affirmatively consent to the collection and use of your personal information for a particular purpose. For example, where the law so requires, we will only send you newsletters if you have subscribed to them.

Medtronic will collect and your information exclusively on the basis of your consent, in order to perform a service contract to which you are a party, based on a legitimate interest, in order to comply with or enforce a legal right or obligation, and to protect vital interests, as described above. Where processing is based on consent, you have the right to withdraw your consent at any time.


Non-personal information is information we collect through this Site that does not directly identify you as an individual person. It may include specifically the following categories of information:

Medtronic may collect non-personal information from you in two ways. First, we may collect certain information from your computer's web browser. In addition, we may also place a text file called a cookie in the browser files of your computer when you visit. A cookie is a numeric code that a website transfers to your hard drive for recordkeeping purposes

For more information on how we use cookies, please click here.

Should you wish to do so, your browser software can be set to reject cookies, including the cookies from our Site. Please note that if you reject all cookies, this Site may not be able to operate as intended.


We are always looking for ways to better serve you and improve our products, services and website experience. We will use non-personal information from you to make this website more useful. We may also use non-personal information for other business purposes. Specifically, we may use non-personal information or aggregate non-personal information to:

Any aggregate and statistical data created on the basis of your non-personal data may be shared with third parties. Note that third parties are also involved in the processing of information from cookies.


Medtronic will not share your personal information collected from this website with a third-party except as described in this Privacy Statement.

In the ordinary course of business, we may share some personal information with service providers that we hire to perform specific services or functions on our behalf, and/or with other Medtronic entities that are involved in providing the services offered through the Site.

For example, we may:

In all cases we will not share more information than is necessary, and we will not authorize any third parties to keep, disclose or use your information except to provide the requested services in line with the purposes set out above.

Please note that subject to applicable laws, we may disclose your personal information if we believe we are required to do so to comply with any law, regulation, court order, legal or government request. In the unlikely event that all or part of our business is acquired by a third party, your information may be transferred to the new corporate owner insofar as relevant to the business in question and subject to appropriate safeguards being in place.

In addition, we may use and disclose your personal information to third parties if necessary to:


In certain cases Medtronic may transmit personal information collected on this website to our affiliates or third party service providers in other countries, but only in furtherance of the purposes set out in this Privacy Statement. In cases where personal information is transmitted from Europe to other countries we will ensure that safeguards equivalent to those provided by European data protection laws are in place. For more information on the safeguards implemented by Medtronic please contact us via the contact details set out below.


We will only keep your personal information for so long as necessary to fulfil the purposes for which we are allowed to use them, as set out in this Privacy Statement. For example, if you tell us that you no longer wish to receive a newsletter from us, we will immediately delete your email address from our mailing list. In case you decide to discontinue the use of our Site and request that your account be deleted, we will delete any associated personal data which we have collected for the purpose of administering your account and will only retain your information for longer if we have lawful grounds to do so (e.g. if necessary for validation or to comply with recordkeeping obligations)).


If we decide to make a significant change to this Privacy Statement, we will provide a notice on the Site for a period of time after the change is made.


This Site may contain links to other websites. Some of those websites may be operated by Medtronic, and some may be operated by third parties. We provide any links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. This Privacy Statement does not apply to any other website, even other Medtronic websites. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave this website we recommend that you review each website's privacy practices and make your own conclusions regarding the adequacy of these practices.


Medtronic may wish to provide you with educational materials or other information about our products and services, or the products and services of others that might be of interest to you, based on the information you have shared with us and that we have collected through cookies or similar techniques regarding your use of Medtronic websites, social media and blogs. For more information on how we use cookies, and your choices in that regard, please click here.

We will ask you to "opt-in" or affirmatively consent to the use of your personal information for the purposes of such communications, in accordance with applicable laws.

If at any time you decide not to receive any educational, commercial or promotional information related to our products and services or regarding the products or services of our affiliates or service providers, please email us at the contact details listed below and mention "OPT-OUT" in the subject of your email. Alternatively, you may use the opt-out procedure provided in any relevant message you receive from us.

Please note that if you opt not to receive promotional messages from us, we may still continue to send you relevant information for other lawful purposes, such as to administer any account you may have with us, to respond to your requests, to execute agreements with you, or to provide you with information that Medtronic is required by law to provide, e.g. regarding product recalls.


We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

Your information will be retained by Medtronic for as long as you use the Site and any services related to the Site, or for as long as required for Medtronic to manage its legal responsibilities as governed by applicable law.


At any time, you may exercise your right to access, rectify and, as the case may be, erase, any personal information relating to you, or restrict the processing of your personal information, in compliance with applicable laws.

You also have the right at any time to object, based on your particular situation, to any use or processing of your personal information which we have based on our legitimate interests.

In case we are processing your personal information in an automated manner as part of a service to you or based on your consent then you also have the right to request a copy of your information in a structured, commonly used and machine-readable format (known as the right to "data portability").

Such requests can be sent to or in writing to the attention of the Data Protection Officer of your local Medtronic entity (address below). Please note that we may ask you to provide proof of identity (such as a copy of your ID card or passport) before we can comply with your request.

If we have based our collection or use of your personal information on your consent then you also have the right to withdraw your consent at any time in the same way as it was given, or by sending a request in the above manner.

You may also at any time, free of charge and without having to provide any justification, opt-out of any direct marketing campaigns and request to no longer receive any promotional material as described above.

In case you are not satisfied with our handling of your request you may contact us/our Data Protection Officer at or the applicable Data Protection Authority. See further:

List of Medtronic Entities